Cancellation & Refund Policy

 

MARVEL INDUSTRIAL SERVICES believes in helping its customers as far as possible, and has

therefore a liberal cancellation policy. Under this policy:

 

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• We reserve the right to cancel or modify an order at any time due to unforeseen circumstances, such as pricing errors, inventory issues, product availability, inaccurate product descriptions, or fraud. In the event of order cancellation, any amount paid by the customer will be fully refunded. We apologize for any inconvenience this may cause.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.